Product Experience and Growth Platform



Zata helps product teams improve their SaaS product's experience, adoption and drive product led growth - All in no-code and without using developer resources


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A Platform for Product Teams, Built Specifically For SaaS Products








Customer Onboardiing

Effectively onboard new customers

Feature Adoption

Drive new feature & product adoption

In-App Announcements

Anounce new features and events







Account Expansion

Uplock account expansion oppurtuities

Customer Retention

Reduce Churn and Improve retention

Self Service Support

Enable your customers to help themselves







How Zata Works

Zata integrates with your product and gives you no code way to build flows and experiences





Build

Design beautiful, personalized experiences that feel native to your product with our no-code Builder.

Target

Deliver the right experience to the right user, at the right time with our powerful targeting engine.

Grow

Measure product adoption and the impact of your experiences with granular analytics



Customer Onboarding

Activate users at scale through personalised onboarding experiences



Reduce time to value for your new signups, and quickly get them up and running with your product's key features. Adjust the onboarding experience based on persona and keep iterating to optimize for your activation goals.






Feature Adoption

Drive feature adoption and provide in-app product guidance



Keep users engaged by highlighting relevant features throughout the user journey. Trigger timely contextual hints & tips based on user action, and experiment to find out what really moves the needle.





Announcements

Engage users through personalised in-app announcements & messages



Email open rates got you down? Good news: communicating with users in-app is a lot more effective. Better news: with Zata, anyone can publish an in-app announcement in minutes.





Account Expansion

Improve your ARPU & ARR via account expansion



Run in-product growth experiments to increase metrics like trial conversion and upsells. Test your hypotheses to understand what leads to growth events, and quickly fix dropouts in the user journey.





Support

Enable self-service support for your customers & reduce support cost



Provide users with scalable on-demand assistance and reduce the volume of support tickets. Offer subtle hints & tips to stimulate self-education as they navigate throughout the UI.










Product First SaaS Orgs


Book about how modern SaaS companies are keeping product at heart of their existence and how all other functions emanate from there

We are living in once a multi-decade inflection point in software purchase process where a massive paradigm shift of power is happening. What used to be top's down gatekeeper (CIOs,execs) driven power structures are crumbling down and getting replaced by end users driven products. Software is not purchased anymore, it just magically appears in your organisation and spread across functions like wildfire ( eg slack ). Software which ate the world is further being eaten by consumerised version of products designed for the end customers.

Line between product experience and customer exp is getting blurred. All other functions marketing, sales, support, success, revops are not siloed departments, but are embedded deep into the customer journeys within the context of product. Smokescreens of marketing and sales can't hide bad CX or crippled products. Future belongs to companies who embrace this shift, others who stick to status quo will get extinct sooner than they would realise or anyone would care





Latest From the Blog

What is Product Led Growth

If you are a tech company then there is very high chance that you would have heard of products like Jira or Github or Figma. Now ask yourself a question - How did you start using these products in the first place ?

Read More

Understanding User Onboarding

Although product managers or designers do their UX research while building the product, when a new user comes on to the product, he is lost and really has to struggle to figure out how everything works

Read More



Don't take our word for it. Try Zata for free today



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Zata

Zata is a product experience and growth platform for SaaS products

Product

Flow Builder

Chrome Extension

In-App Widget

Use Cases

User Onboarding

Feature Adoption

Announcements

Customer Retention

Account Expansion

Self Service Support

Product Updates

Roles

Product Manager

Product Marketing

Product Growth

Product Designer (UI/UX)

Customer Success

Customer Support

Resources

Blog

Documentation

Product Glossary

What's New

Community

Join our community for Product Led Growth

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Contact

+91-9873069403

info@zata.io